Business data from Google Business Profile, checked 2026-11-15. Facts from the business's own website were fetched 2026-08-11.
Most reviewers find the technicians polite, punctual and patient, and many say VOIS explained the fault before fixing it. Several customers have used them for years and keep booking servicing. The 4.5 average across 84 reviews reflects that strong base.
The weaker reviews focus on follow-up. Some customers waited hours for time slots, got slow replies, or said costs felt high. One reviewer said a repeat fault was not covered by warranty, and another reported cooling that dropped after a service.
Some long-term customers praise the clean, careful servicing and friendly technicians. Many recent complaints describe repeat faults, leaking pipes, and warranty disputes. With a 3.0 rating across 53 Google reviews, results are mixed.
Reviewers say the team explains options plainly and suggests piping routes that suit the home. Crews arrive on time, keep work neat, and clean up before leaving. Several long-time customers return for servicing every six months or so. Staff such as Jerome, Jer and Jerald get named for quotes and coordination. Installs often run one to two days, and patching of false ceilings is praised. One 1-star review says Solar does not offer the paid inspection report its website lists, so ask first.
Long-time customers praise on-time visits, detailed cleaning, and friendly technicians like Ah Yong. Recent reviews are split. Some say cleaning got rushed, and a few object to repair quotes and how disputes were handled.
Last updated 2026-11-15