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D.I.S. Airconditioning & Electrical Pte Ltd

Updated 2026-09-15 · 2,661 reviewed · 598 listed · Scored from 51 Google reviews · How we rank ›

3.0(51) 50 composite score See reviews on Google ✓ Google-verified
Aircon Maintenance ContractsAircon InstallationAircon Servicing & RepairCommercial & Industrial Aircon
D.I.S. Airconditioning & Electrical Pte Ltd
Location
Kampong Ubi, Singapore
Services
Aircon Maintenance Contracts, Aircon Installation, Aircon Servicing & Repair
Reviews
51
Ranking
#225 in Aircon Maintenance Contracts
Best for
"""

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-11.

What do recent reviews say?

A polarized track record: long-term clients praise punctual service and reasonable maintenance packages, but the majority of reviewers report chronic leaks and poor installation workmanship. Pipe connections and gas fittings are frequently identified as sources of recurring problems; several customers say D.I.S. delayed repairs past the warranty period, then charged for fixes. Damage during installation, no-shows, and unresponsive follow-up are documented. One customer pursued small claims court action over repair costs.

A few clients with positive experiences cite competent technicians (Aris, Mike, A Hua) and clean workmanship, but these accounts are far outnumbered by complaints of shoddy piping, failed troubleshooting, and poor after-sales communication.

Praised for
  • long-standing clients report reliability
  • neat and thorough installation work
  • responsive management for some appointments
  • competitive pricing on service contracts
Watch-outs
  • poor pipe welding and gas connections causing recurring leaks
  • technicians delay repairs until warranty expires
  • inconsistent service quality and follow-up
  • damage during installation (water leaks, collapsed walls)
  • no-show or late arrivals without timely notice
poor-communicationrecurring-leakslong-wait-timeno-showunresolved-issueresponsiveclean-workmanshipprofessional-service
Best for: """
Think twice if: Chronic leaks and poor pipe connections recur even after warranty repair; technicians often delay visits until warranty expires, then charge for fixes.

What are they good at?

  • long-term contracts with regular reminders and clean service
  • named technicians praised for professionalism (Aris, Mike, A Hua)
  • competitive pricing on maintenance packages

Worth knowing

  • Technician Aris: manager coordinated installation, ventilation units, and trunking replacement
  • Technician Mike: noted for protecting property during servicing and advising on fresh-air circulation modes
  • Technician A Hua: described as professional with sound knowledge
  • Customer dispute escalated to small claims court over thousands spent on additional repairs following initial installation
  • One condo installation caused wall collapse due to AC damage during service visit
  • Maintenance contract customers report automatic reminders and discounted servicing rates; others report non-response to second service requests
  • Gas pipe fittings repeatedly identified as poorly flared or overtightened, causing hairline cracks and slow leaks

What reviews say by service

Aircon Installation
Installation plagued by poor pipe welding, gas connection errors, and frequent leaks; one project caused wall damage.
Aircon Servicing & Repair
Repairs often fail to resolve underlying issues; leaks recur within months; technicians delayed past warranty to charge customers.
Aircon Maintenance Contracts
Some long-term customers report reliable reminders and clean service; others report no follow-up for scheduled sessions after contract payment.
Commercial & Industrial Aircon
Limited review detail; condo ACMV project resulted in widespread installation faults and gas leaks.

How it compares

  • Rated 3 against a 4.62 average across the 250 aircon maintenance contracts businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

How We Rank
Star rating 0
Review volume 75
Review recency 100
Review sentiment 34
Profile completeness 100
Verification 30

Rating breakdown

5
23
4
3
3
1
2
1
1
23

FAQ

What does a maintenance contract include?
Their website lists regular servicing, spare parts replacement, and mechanical ventilation checks. One customer on a 4-year contract reported automatic reminders, timely scheduling, and thorough blower cleaning; another reported no follow-up for scheduled services after contract was signed.
Do they handle both HDB and condo installations?
Yes, reviews confirm work in both HDB and condo units. One condo customer experienced wall damage and leaks during installation; another reports recurring AC faults after the developer's installation.
Will they honor warranty repairs?
Multiple customers report that D.I.S. refused warranty repairs once the warranty period expired, even though the original installation work caused the faults. This is a significant complaint across several reviews.
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Last updated 2026-09-15