Business data from Google Business Profile, checked 2026-11-15. Facts from the business's own website were fetched 2026-08-11.
Reviewers say Ninja Cool is fair on price and quick to reply. Many customers have used them for years, some for four to five, and they say bookings are easy. Ratings are high, with 90% of Google reviews at five stars.
Technicians are described as polite, thorough, and good at explaining what they found. Several reviewers praise reminders for regular servicing and flexibility with last-minute schedule changes. One reviewer named Ah Yuan. Complaints are rare in the recent reviews provided.
Review evidence is limited: only two recent reviews exist, one praising basic work and one calling service "worst" without specifics. Rating sits at 3.8 across a small sample.
Reviews are almost uniformly strong, with customers praising fast, tidy work on ceiling fans and aircon units. Many say the crew cleaned up well and treated the home with care. Ratings sit at 4.9 across 1561 Google reviews, with very few low scores. The praise centres on named technicians, mostly Mani, Shah, Ping, Phyo, Justin and Chew. Reviewers mention covering furniture, protecting floors, and a suction hose on a bathroom drain. Some say the team visited early and explained how to use new fan settings.
All 20 recent reviews are five-star, with customers praising Bioaire's installation quality, timely appointments, and knowledgeable staff. Technicians like Ben and Eden earned specific mention for fixing leakage problems left by competitors and keeping work areas tidy. Customers return because service is honest, prices reasonable, and explanations clear. Work ranges from multi-split system installation to routine maintenance and control board repair. Many note the team's flexibility fitting appointments around their schedules. One customer switched after a failed installation elsewhere and stayed with Bioaire for follow-up care.
Last updated 2026-11-15