Business data from Google Business Profile, checked 2026-11-15. Facts from the business's own website were fetched 2026-08-11.
Reviewers keep praising the same few technicians for arriving on time and working neatly. Many say the team explained problems clearly and fixed leaks and servicing issues without fuss. Ratings sit at 5 across 523 Google reviews, with almost none below four stars.
Several reviews single out Dean and JJ, along with Din, Fong, and Jason. One customer said a chemical wash cleared dirt and smell from the coil and felt worth the extra cost. Reviews also mention a leak found during a routine service and free follow-up maintenance after installation.
Reviewers praise patient staff and tidy installs, with Paul named most often. One 1-star review says a piping fault went unresolved, and another says the Kinex shop is closed. Review text is limited.
All 17 reviews award five stars. Customers consistently praise punctuality, detailed cleaning, fair pricing, and the owner Nicky's hands-on approach and proactive fixes (one replaced a faulty LED chip without prompting). A language barrier with some crew members was noted once but did not block service completion.
Reviewers report consistently professional aircon work: installations are prompt and clean, servicing removes debris thoroughly, and staff respond quickly to calls. The team avoids hard-sell tactics and keeps clients updated. One outlier mentions lateness and a messy job, but 92% of ratings are five-star.
Last updated 2026-11-15