Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-11.
Most reviewers praise PassionAir's installation quality, punctuality, and considerate technicians who explain the work clearly. A small minority report piping failures and unresponsive after-sales support, though these are older complaints.
Based on limited recent reviews, so treat this as low-confidence.
All 17 reviews award five stars. Customers consistently praise punctuality, detailed cleaning, fair pricing, and the owner Nicky's hands-on approach and proactive fixes (one replaced a faulty LED chip without prompting). A language barrier with some crew members was noted once but did not block service completion.
Technicians earn strong praise for knowing their work and explaining what they do rather than just completing jobs. Multiple reviewers name specific staff-Kelson, Shun, Dean, Mr. Din, Mr. Lee-as professional and fast. One unhappy customer reported door damage, disputed upselling, and costs that spiralled to over 600 yuan after a cleaning visit went wrong. The business holds a 5.0 average across 490 reviews, with just 1% one or two-star ratings. Pricing is published by unit count and service type-single-unit chemical wash starts at $90.95, yearly tri-yearly contracts from $160.50 for two units. Service spans all of Singapore from their Kampong Ubi base, and they handle installation, overhauls, gas top-ups, and electrical work alongside routine servicing.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-09-15