Business data from Google Business Profile, checked 2026-09-15.
When the team arrives, they deliver solid technical work and treat your home with care. Phone interactions and reliability are weaker: staff rudeness, missed appointments, ghosting after service, and unresolved cooling problems sour the experience. Inconsistency marks this business.
Both reviewers praise quick availability, punctual arrival, and polite technicians. One notes prices undercut other quotes; the other valued meticulous cleaning and zero mess left behind. Limited evidence from two recent five-star reviews.
Reviewers consistently describe Mr Latif as an honest technician who diagnoses problems accurately without pushing unnecessary upgrades. His strength lies in gas leak detection and repair using proper equipment; customers repeatedly praise straightforward explanations, efficient completion, and fair pricing compared to other contractors. Multiple reviews highlight his willingness to source refurbished parts at reasonable cost rather than demand new units, his professional conduct during chemical cleaning (leaving no mess), and his reliability over repeat engagements spanning years. Word-of-mouth and social media referrals dominate his recent reviews.
Poh Meng has built a strong reputation over decades, with customers praising technicians who take time to explain maintenance and answer questions clearly. Many have stayed loyal for years because the team fixes leaks and issues swiftly within the maintenance contract, rather than charging extra, and keeps installations and servicing neat and thorough from start to finish.
Last updated 2026-09-15