Business data from Google Business Profile, checked 2026-11-15. Facts from the business's own website were fetched 2026-08-11.
Most reviews praise Wenjie Aircon for friendly service and quick fixes, but a handful report serious problems: misdiagnosed compressor faults that required a second repair, no-shows after callbacks, and inflated inspection fees ($120 vs $35-50 market rate). One customer described the business's pattern as diagnosis-free upselling and wall-replacement pressure disguised as urgency. The split suggests inconsistent quality or technician experience.
Customers praise the thorough, explained servicing and the lack of pushy upselling. Two 1-star reviews describe unanswered follow-up, a dispute over a fault after servicing, and a per-unit charge higher than quoted. Booking can take months to get the owner.
Customers who write in tend to find the crew quick, friendly and thorough. Several reviewers say technicians explained what was wrong and what the unit needed next. Recent feedback is almost all five stars, with a steady flow of new reviews. Named technicians Jk, Habib and Wilson come up again and again. Reviewers mention chemical overhauls, flushing, compressor cleaning, fan coil replacement and new indoor units. One reviewer says the team came out the same day on a Saturday after a breakdown.
DT Aircon Engineering has a 4.5 rating from 8 Google reviews. Most praise covers cleaning and friendly staff. One older one-star review describes a wiring fix that went wrong. Review evidence is limited.
Last updated 2026-11-15