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Heng Aircon Pte Ltd

Updated 2026-09-15 · 2,661 reviewed · 598 listed · Scored from 645 Google reviews · How we rank ›

5.0(645) 91 composite score See reviews on Google ✓ Google-verified Publishes prices
Aircon Maintenance ContractsAircon Servicing & RepairGas Top-Up & Chemical CleaningAircon Installation24/7 Emergency Aircon Repair
Heng Aircon Pte Ltd
Location
Sembawang, Singapore
Services
Aircon Maintenance Contracts, Aircon Servicing & Repair, Gas Top-Up & Chemical Cleaning
Reviews
645
Ranking
#27 in Aircon Maintenance Contracts
Best for
People needing urgent aircon fixes or unscheduled services on weekends and evenings

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-11.

What do recent reviews say?

Heng Aircon earns consistent five-star praise for speed and straightforward dealings. Habib, Wilson, Jeff, and Sayeed resolve leaks and compressor faults on the first visit, often within half an hour, while customers value their willingness to explain the work without pushing upgrades.

One incident marred this record when technicians arrived unannounced on an unscheduled day and filmed inside a customer's home without permission. Day-to-day service remains highly rated for friendliness, punctuality, and honest quotes.

Praised for
  • fast response and same-day service
  • honest advice, no hard-selling
  • skilled technicians with clear communication
  • quick problem resolution
  • respectful and friendly staff
Watch-outs
  • poor communication over appointment timing
  • lack of consent for home photography
quick-responsepunctualhonest-quotesskilled-techniciansresponsiveprofessional-serviceclean-workmanship
Best for: People needing urgent aircon fixes or unscheduled services on weekends and evenings
Think twice if: Schedule confirmation in writing; earlier reviews flagged a technician arriving on an unexpected day without prior notice

What are they good at?

  • Same-day or next-day response to calls
  • Named technicians known for expertise
  • No hard-selling or unnecessary upsells
  • Solves problems in under an hour typically

Worth knowing

  • Technicians named: Habib, Wilson, Jeff, Sayeed
  • Compressor repairs, water leak fixes and gas top-ups completed in under 30 minutes reported
  • Diagnostic fee: $60 (refundable or waived on service)
  • Free initial site inspection claimed
  • Admin staff noted as quick to reply and set up appointments

What reviews say by service

Aircon Servicing & Repair
Technicians solve compressor, leak and cooling faults in single visits; customers praise clear explanations and honest advice.
Gas Top-Up & Chemical Cleaning
Gas top-ups and chemical overhauls completed quickly; customers report efficient work and friendly staff.
24/7 Emergency Aircon Repair
Morning calls answered promptly; same-day or evening attendance reported across multiple reviews.
Aircon Installation
Limited review detail; one customer praised the team's efficiency and professionalism on install work.
Aircon Maintenance Contracts
Servicing contracts offered; reviewed positively for reliability and honest maintenance advice.

How it compares

  • Rated 5 against a 4.52 average across the 411 aircon servicing & repair businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How we scored this

How We Rank
Star rating 99
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
635
4
4
3
0
2
1
1
5

FAQ

How quickly can they respond to an aircon emergency?
Customers report calls answered within seconds and same-day or evening visits common. One review noted a morning call attended to by evening.
Will they try to sell me extra services I don't need?
Multiple reviews specifically praise their honesty and refusal to hard-sell or push unnecessary work. One customer stated they explained issues clearly and did not upsell.
What is the diagnostic fee?
Their website lists a free $60 diagnostic check for aircon repair; one review confirms a customer paid $60 for a same-day repair visit with no extra charges.
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Last updated 2026-09-15