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Urban Company Singapore

Updated 2026-11-15 · 2,731 reviewed · 637 listed · Scored from 4,963 Google reviews · How we rank ›

4.5(4963) 74 composite score See reviews on Google ✓ Google-verified Publishes prices
24/7 Emergency Aircon RepairAircon InstallationGas Top-Up & Chemical CleaningAircon Servicing & Repair
Urban Company Singapore
Location
Toa Payoh, Singapore
Services
24/7 Emergency Aircon Repair, Aircon Installation, Gas Top-Up & Chemical Cleaning
Reviews
4963
Ranking
#49 in 24/7 Emergency Aircon Repair
Best for
Households wanting cleaning or aircon servicing booked through one platform

Business data from Google Business Profile, checked 2026-11-15. Facts from the business's own website were fetched 2026-08-11.

What do recent reviews say?

Most recent reviewers describe on-time, polite helpers who clean well. Aircon servicing gets the strongest praise, with one reviewer saying the technician cleaned every part and never pushed a sale.

Several recent one-star reviews focus on the company itself. Complaints include a $20 rescheduling charge, slow replies from customer service, and a late technician who recommended replacing two parts without testing. Repeated staff changes also come up.

Praised for
  • Professional, punctual cleaners
  • Thorough aircon servicing with careful cleanup
  • Staff praised by name
  • Good value for hourly cleaning
Watch-outs
  • Rescheduling fee charged without warning
  • Poor customer support and slow replies
  • Late or rushed helpers
  • Unclear aircon repair quote and upselling
punctualprofessional-serviceskilled-techniciansclean-workmanshiphonest-quotespoor-communicationunresolved-issuepushy-upsellingoverpriced
Best for: Households wanting cleaning or aircon servicing booked through one platform
Think twice if: You need fast replies from customer service or firm rescheduling terms. Several recent reviewers reported both problems.

What are they good at?

  • Wide range of home services in one app
  • Aircon servicing with visible cleanup and airflow readings
  • Named helpers often praised for punctuality

Worth knowing

  • Reviewers name helpers Sannie, Moona, Shinny, Anne Aye Aye, Faruk and others
  • Aircon reviewer says drain pan, filter and covers were cleaned and airflow was measured before and after
  • Website lists AC Repairs from $49
  • Website lists a $20 rescheduling charge in a 1-star review only; not on the website

What reviews say by service

Aircon Servicing & Repair
Praised for careful servicing and cleanup; one 1-star review says a repair visit was rushed and unclear.
HDB & Condo Aircon Specialist
A condo reviewer says helpers were not briefed on apartment size, causing a mismatch.

How it compares

  • Rated 4.5 against a 4.58 average across the 137 24/7 emergency aircon repair businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

How We Rank
Star rating 67
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 30

Rating breakdown

5
4192
4
127
3
28
2
57
1
559

FAQ

What are the opening hours?
Google lists Mon-Sun 08:00-22:00.
How much does aircon servicing cost?
The business website lists AC Repairs from $49.

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Last updated 2026-11-15