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Twin City Air-Conditioning Engineering

Updated 2026-11-15 · 2,731 reviewed · 637 listed · Scored from 824 Google reviews · How we rank ›

4.8(824) 83 composite score See reviews on Google ✓ Google-verified
Aircon Servicing & RepairAircon InstallationGas Top-Up & Chemical CleaningAircon Maintenance Contracts
Twin City Air-Conditioning Engineering
Location
Tampines, Singapore
Services
Aircon Servicing & Repair, Aircon Installation, Gas Top-Up & Chemical Cleaning
Reviews
824
Ranking
#65 in Aircon Servicing & Repair
Best for
Homeowners wanting regular servicing from named, experienced technicians

Business data from Google Business Profile, checked 2026-11-15. Facts from the business's own website were fetched 2026-08-11.

What do recent reviews say?

Most reviewers describe fast, neat, and friendly technicians who explain the work clearly. Many name Hasan, Michael, or Mr Ong, and several say they came back for repeat servicing.

One detailed 1-star review describes a poor installation and a dismissive office reply after a water leak. The reviewer later fixed the vane setting themselves. The business replied, and the reviewer disputes the timeline.

Praised for
  • Technicians praised as professional and friendly
  • Thorough servicing and cleaning
  • Fast, reliable work
  • No upselling pressure
Watch-outs
  • Poor installation of horizontal vanes and front panel
  • Passive response to a post-install water leak
  • Slow to send someone back after a fault
professional-serviceskilled-technicianspunctualno-showpoor-communicationunresolved-issuefair-pricinghonest-quotes
Best for: Homeowners wanting regular servicing from named, experienced technicians
Think twice if: You need a fast callback after an install fault; one reviewer felt the office was dismissive.

What are they good at?

  • Named technicians praised for professionalism
  • Thorough cleaning, including blower dismantling
  • Clear pricing and no upselling, per reviewers
  • Founded 1992, per the business's website

Worth knowing

  • Technicians named in reviews include Hasan, Michael, Koko, and Mr Ong
  • One reviewer says a technician used a safety harness on a condenser unit
  • Business states it was founded in 1992 and has over 30 years of operation
  • Website lists fan coil relocation and chemical wash
  • Google shows Mon-Sat 08:30-17:30; closed Sundays

What reviews say by service

Aircon Servicing & Repair
Reviewers praise thorough servicing and quick fixes; one reports a leak resolved the same day without upselling.
Aircon Installation
Mostly praised for neat, tidy work, but one detailed complaint cites wrong vane placement and a slow response.

How it compares

  • Rated 4.8 against a 4.52 average across the 427 aircon servicing & repair businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

How We Rank
Star rating 86
Review volume 100
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

Rating breakdown

5
751
4
47
3
3
2
1
1
22

FAQ

What are the opening hours?
Google lists Mon-Sat 08:30-17:30, and the business is closed on Sundays.
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Last updated 2026-11-15