Business data from Google Business Profile, checked 2026-11-15. Facts from the business's own website were fetched 2026-09-15.
THL HQ Aircon wins consistent praise for on-time service, tidy work, and staff courtesy across dozens of jobs over five-plus years. Technicians like Yoon, Raj, and Soh are named for technical skill and professionalism. Pricing is transparent, and the admin team responds quickly via WhatsApp. However, a small but vocal minority report unresolved cooling after servicing, recurring refrigerant leaks, and installation damage they say the company dismissed, raising concerns about consistency.
Reviewers keep naming the same few technicians for being polite, patient and clear. Recent reviews praise fast, tidy painting jobs and honest word on aircon faults. Most of the recent feedback is about painting, so aircon detail is thinner. Overall ratings are very high.
Most reviewers say the crews clean units thoroughly and explain what they found before starting. Several describe the aircon running cooler afterwards. One recent one-star review says a water leak came back within days and the repeat fix was charged again. Named technicians come up often, mainly Hossain Ali, Sohel, Shorif, Sagor and Arafat. Reviewers also praise the tips on keeping units running well and the tidy work area. A few mention a yearly contract with cleaning every three months, but the pricing they quote varies.
Seven Google reviews give B&J a 3.9 average. Praise centres on a long, careful aircon replacement and fair quotes. Two reviews describe no-shows and wall damage, so the record is mixed and thin.
Last updated 2026-11-15