Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-09-15.
Strong track record of punctual, courteous service with flexible scheduling. One recent complaint about an aircon becoming warm shortly after a chemical wash raises a question about durability, though the bulk of older reviews praise reliability and value for money.
Based on limited recent reviews, so treat this as low-confidence.
Five-star reviews consistently praise fast response and reasonable pricing. Installation quality and installer friendliness stand out, though limited one/two-star reviews suggest occasional issues.
Reviewers consistently praise Jetstyle's teams (notably Team 3 with Ah Hao) for arriving on time, protecting furniture during work, and delivering meticulous cleaning that noticeably improves airflow. Staff explain their findings clearly and leave spaces spotless. One recent complaint flagged a rescheduled appointment with no apology, forcing the customer to take two half-days off. Across three years of engagement, their maintenance keeps aging units running reliably. Their Jetwash chemical services and full diagnostics generate the most detailed feedback; customers report fan coil replacements, clog removal, and efficient turnarounds. Technicians are named repeatedly (Ah Hao, Ah Fatt, Xuan, Chong), suggesting consistent team continuity. Prices stated on their website start at $15–50 for basic servicing and $130–150 for chemical overhaul.
Most customers praise Air Connection for responsive booking, fair pricing, and technicians who diagnose honestly rather than push unnecessary work. Named staff like Albert, Boon, Soh, Joselin, and Jessyee are mentioned as professional and thorough; several reviewers highlight the value of being offered options instead of upselling. However, a minority report slow replies during peak times, overquoted parts on first visits (sometimes corrected after escalation), and occasional inconsistency in cleanup and attitude. Long-term customers note a recent dip in standards compared to earlier years. The 4.3 rating on 104 reviews reflects this: 78% five-star but a meaningful 17% one/two-star spread.
Last updated 2026-09-15