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SAS M & E Pte Ltd

Updated 2026-11-15 · 2,731 reviewed · 637 listed · Scored from 49 Google reviews · How we rank ›

3.8(49) 53 low data composite score See reviews on Google ✓ Google-verified
Aircon Maintenance ContractsAircon Servicing & Repair24/7 Emergency Aircon RepairAircon Installation
SAS M & E Pte Ltd
Location
Bukit Batok, Singapore
Services
Aircon Maintenance Contracts, Aircon Servicing & Repair, 24/7 Emergency Aircon Repair
Reviews
49
Ranking
#242 in Aircon Maintenance Contracts
Best for
Customers needing new unit installation or one-off emergency repair, not long-term servicing.

Business data from Google Business Profile, checked 2026-11-15.

What do recent reviews say?

Opinions split sharply: many report fast, clean installation and reliable maintenance when service runs smoothly, with staff named for responsiveness. Others describe poor follow-up on enquiries, services performed without consent, and difficulty rescheduling missed visits. Staff conduct on-site (politeness, tidiness) draws consistent praise; management coordination does not.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • prompt response to emergencies
  • tidy, professional installation work
  • knowledgeable and thorough technicians
  • responsive customer service staff
  • timely maintenance visits
Watch-outs
  • poor follow-up and responsiveness
  • service completed without permission
  • rescheduling inflexibility
  • unreliable communication
  • late or missed appointments
professional-serviceclean-workmanshipresponsivepoor-communicationno-showlong-wait-time
Best for: Customers needing new unit installation or one-off emergency repair, not long-term servicing.
Think twice if: Think twice if you value follow-up communication or need flexible rescheduling; multiple complaints cite poor contact and rigid appointment handling.

What are they good at?

  • fast emergency response (same-day diagnosis)
  • tidy, considerate on-site work
  • knowledge of maintenance across multiple units

Worth knowing

  • Phyllis named as responsive customer service contact
  • technicians diagnose and quote same-day for major faults (e.g. PCB board replacement)
  • installation includes furniture protection and area tidying
  • staff seek permission before entering rooms
  • maintenance packages listed but enforcement appears inconsistent

What reviews say by service

Aircon Servicing & Repair
Fast diagnosis and quote on emergency call-outs, but inconsistent follow-up on routine jobs and maintenance package terms disputed.
Aircon Installation
Tidy, professional on-site conduct; technicians thorough and knowledgeable; multiple five-star reviews praise installation quality.
Aircon Maintenance Contracts
Polite, timely scheduled visits praised when service proceeds as planned; complaints centre on poor communication about package terms and refusal to reschedule.

How it compares

  • Rated 3.8 against a 4.59 average across the 276 aircon maintenance contracts businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

How we scored this

How We Rank
Star rating 35
Review volume 74
Review recency 40
Review sentiment 49
Profile completeness 75
Verification 0

Rating breakdown

5
33
4
1
3
1
2
0
1
14

FAQ

Do they install multiple units in one visit?
Yes: one review mentions 6 units installed together, with coordinated protection of work areas.
What happens if I miss a scheduled service visit?
Complaints indicate they are reluctant to reschedule and do not proactively remind customers before visits.
Can they handle a broken aircon on a public holiday?
Yes: one customer reported WhatsApp contact during Chinese New Year closure and attendance when the business reopened.
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Last updated 2026-11-15