
Urban Company Singapore
Most reviews praise cleaning staff by name for speed and attention to detail, with many customers booking repeat appointments. However, recent complaints centre on customer support rudeness, app-based cancellation failures, and unmet air-con service commitments, leaving some long-term customers frustrated despite competent field work. Aircon reviews highlight both affordability ($49 repair starting price) and a critical service failure: a technician was sent for a chemical overhaul but refused the job on-site, wasting a customer's money and leaving no urgent alternative. Cleaning remains the primary strength, with named staff like Yuna, Alba, and Popy earning consistent praise.

