Are the same technicians available for repeat visits?

Customers name specific technicians (Ah Feng, Ah Fong, Cheng) across multiple reviews and mention long-term relationships, suggesting familiarity carries through, though consistency is not guaranteed.

What does a chemical cleaning involve?

Reviews mention water-jet spraying of units (not just budget shortcuts) and thorough overhauls; one customer reported noticeably colder performance afterward.

Do they provide site consultations before installation?

Yes. Senior Engineer Mr Tan conducts on-site inspections, takes precise measurements, and discusses sizing and piping layout before quoting.

Newway Air Conditioning

Updated 2026-09-15 · 2,661 reviewed · 598 listed · Scored from 1,143 Google reviews · How we rank ›

4.9(1143) 93 composite score See reviews on Google ✓ Google-verified

Aircon Maintenance ContractsCommercial & Industrial AirconAircon Servicing & RepairGas Top-Up & Chemical CleaningAircon Installation

Location: Serangoon, Singapore
Services: Aircon Maintenance Contracts, Commercial & Industrial Aircon, Aircon Servicing & Repair
Reviews: 1143
Ranking: #15 in Aircon Maintenance Contracts
Best for: Homeowners and businesses wanting experienced technicians and honest quotes without pressure.

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-11.

What do recent reviews say?

Newway has earned a 4.9-star rating across 1143 reviews, with 93% five-star votes. Customers consistently praise technicians like Ah Feng, Cheng, Kumar, and Omar for clear explanations, swift troubleshooting, and thorough work on servicing, chemical cleans, and repairs. Office staff respond quickly to quotes and questions. Competitive pricing and long customer relationships appear throughout.

Praised for

named technicians reliable
thorough explanations and advice
efficient and punctual work
competitive pricing and value
responsive customer service

responsiveskilled-technicianspunctualprofessional-servicehonest-quotesfair-pricingclean-workmanship

Best for: Homeowners and businesses wanting experienced technicians and honest quotes without pressure.

What are they good at?

Named technicians with decades of experience
Upfront pricing with no pushy sales
Thorough chemical cleaning (water-jet, not cheap shortcuts)
Quick office turnaround on quotes

Worth knowing

Technicians named throughout reviews: Ah Feng, Ah Fong, Cheng, Kumar, Omar
Senior Engineer Mr Tan noted for site consultations and technical depth
Chemical cleans include water-jet spraying
Long customer relationships common (multiple mentions of years of service)
Office team praised for rapid quotation generation and email/phone responsiveness

What reviews say by service

Aircon Servicing & Repair: Technicians deliver detailed troubleshooting, clear explanations, and swift repairs; compressor PCB work praised for swiftness and communication.
Gas Top-Up & Chemical Cleaning: Chemical cleans use proper water-jet spraying, customers report noticeably colder units and thorough overhauls with maintenance advice.
Aircon Installation: Installation work praised for quality and competitive pricing; site consultations include precise measurements and professional sizing advice.
Commercial & Industrial Aircon: Commercial servicing delivers professional, reliable work consistent with residential service standards.
Aircon Maintenance Contracts: Long-term customers report consistent professional standards and reliability over many years.

How it compares

Rated 4.9 against a 4.52 average across the 411 aircon servicing & repair businesses listed here.
Has more Google reviews than 96% of the businesses in this directory.

How we scored this

How We Rank

Star rating 93

Review volume 100

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

1065

FAQ

Are the same technicians available for repeat visits?: Customers name specific technicians (Ah Feng, Ah Fong, Cheng) across multiple reviews and mention long-term relationships, suggesting familiarity carries through, though consistency is not guaranteed.
What does a chemical cleaning involve?: Reviews mention water-jet spraying of units (not just budget shortcuts) and thorough overhauls; one customer reported noticeably colder performance afterward.
Do they provide site consultations before installation?: Yes. Senior Engineer Mr Tan conducts on-site inspections, takes precise measurements, and discusses sizing and piping layout before quoting.

Contact

Address: 20 Ang Mo Kio Industrial Park 2A, #02-22/23 AMK Tech II, Singapore 567761
Open in Google Maps

Last verified 2026-09-15

Opening hours

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 09:00-18:00
Sunday: Closed

As listed on Google.

From their website

Services listed

Aircon InstallationDucted Aircon InstallationAircon General ServicingAircon Major ServicingAircon Chemical WashAircon Condenser ServicingAircon Repair & TroubleshootingAircon Leak Repair

Credentials claimed:Registered and Certified

Operating:since 1987

As published by the business on its own website; not independently verified.

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