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MrCool Aircond Singapore

Updated 2026-09-15 · 2,661 reviewed · 598 listed · Scored from 20 Google reviews · How we rank ›

4.2(20) 63 low data composite score See reviews on Google ✓ Google-verified
Aircon Maintenance ContractsCommercial & Industrial Aircon24/7 Emergency Aircon RepairAircon Servicing & RepairAircon Installation
MrCool Aircond Singapore
Services
Aircon Maintenance Contracts, Commercial & Industrial Aircon, 24/7 Emergency Aircon Repair
Reviews
20
Ranking
#177 in Aircon Maintenance Contracts
Best for
Customers seeking responsive emergency repairs with established technicians; best when booking Ray directly.

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-11.

What do recent reviews say?

Experienced technicians like Ray deliver responsive, punctual repairs and comprehensive blower cleaning when done properly, with many repeat customers praising efficiency and courtesy. However, recent reviews flag incomplete servicing (surface cleaning without disassembly), aggressive upselling ($20 BTU fees, $150 "gas clearing" treatments), and customer frustration when issues recur or refunds are denied.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • punctual and responsive service
  • thorough blower disassembly and cleaning
  • technician Ray's professionalism and patience
  • efficient repairs and minimal disruption
Watch-outs
  • incomplete cleaning without full disassembly
  • upselling extra charges and frivolous fees
  • poor handling of repeat issues
  • rude technician behaviour and refused refunds
punctualresponsiveskilled-techniciansquick-responseclean-workmanshippushy-upsellingrecurring-leaksunresolved-issue
Best for: Customers seeking responsive emergency repairs with established technicians; best when booking Ray directly.
Think twice if: Ask upfront about cleaning scope (full disassembly versus surface-only); several customers report incomplete work and recurring problems within weeks.

What are they good at?

  • Same-day emergency response (leak fixed overnight)
  • Thorough blower disassembly when done properly
  • Long-standing technician Ray known for reliability

Worth knowing

  • Technician Ray praised for professionalism, response speed, and sticking to appointment times across multiple years of reviews
  • One customer (Mrs England) received next-morning emergency leak repair after calling
  • Disassembled blower cleaning praised when performed; surface-only cleaning led to blockages and repeat failures
  • One customer offered 2-4 free services instead of refund after poor quality work

What reviews say by service

Aircon Servicing & Repair
Disassembly-based cleaning praised; surface-only cleaning caused recurring failures and customer frustration.
Aircon Maintenance Contracts
Customer signed 4-session contract after positive steam clean experience.
24/7 Emergency Aircon Repair
Same-day leak repair (next morning) impressed one customer; responsive to urgent calls.

How it compares

  • Rated 4.2 against a 4.52 average across the 411 aircon servicing & repair businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How we scored this

How We Rank
Star rating 58
Review volume 57
Review recency 100
Review sentiment 49
Profile completeness 75
Verification 30

Rating breakdown

5
16
4
0
3
0
2
0
1
4

FAQ

Can they fix an aircon leak the same day?
One customer reported Ray arrived next morning at 9am after calling about a leak the afternoon before. Response depends on availability.
Do they disassemble the blower unit for cleaning?
Yes, when doing thorough cleaning. However, some reviews note incomplete disassembly in certain jobs. Confirm scope before booking.
What does the steam clean service include?
Their website lists air conditioning cleaning. Reviews mention steam cleaning for mold smell; one customer paid $160 for a unit, $80 extra for the outside unit.
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Last updated 2026-09-15