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Luce Aircon Servicing Singapore | Oasis Aircon

Updated 2026-09-15 · 2,661 reviewed · 598 listed · Scored from 1,127 Google reviews · How we rank ›

4.8(1127) 86 composite score See reviews on Google Publishes prices
Aircon Maintenance Contracts24/7 Emergency Aircon RepairAircon Servicing & RepairGas Top-Up & Chemical CleaningAircon Installation
Luce Aircon Servicing Singapore | Oasis Aircon
Location
Queenstown, Singapore
Services
Aircon Maintenance Contracts, 24/7 Emergency Aircon Repair, Aircon Servicing & Repair
Reviews
1127
Ranking
#77 in Aircon Maintenance Contracts
Best for
households needing routine quarterly or tri-yearly aircon servicing and chemical cleaning

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-11.

What do recent reviews say?

Most appointments run smoothly with competent, friendly technicians like Li Guan, Sathish, Damen, and Vijay who arrive on time and explain work clearly. A minority of bookings collapse when the office assigns the wrong technician to mixed jobs or changes appointments without proper notice, leaving customers frustrated after taking leave.

Luce handles routine servicing and chemical washing well at reasonable pricing for single and multi-unit contracts. The frustration surfaces when jobs are complex (replacement plus servicing plus diagnostics) or when the front desk and field teams fail to coordinate what skills are actually needed on the day.

Praised for
  • punctual technicians
  • professional and thorough service
  • helpful maintenance advice
  • named technicians praised
  • efficient chemical wash and cleaning
Watch-outs
  • booking coordination failures
  • wrong technician assigned to job
  • no-shows and appointment changes
  • communication breakdowns
punctualresponsivefair-pricingskilled-techniciansclean-workmanshippoor-communicationno-show
Best for: households needing routine quarterly or tri-yearly aircon servicing and chemical cleaning
Think twice if: booking complex jobs (replacement plus servicing in one visit) or portable units; past complaints of wrong technician dispatch and appointment changes

What are they good at?

  • wide technician team with strong individual reviews
  • transparent tiered pricing for multi-unit contracts
  • same-day service responsiveness on routine jobs
  • practical maintenance tips offered during visits

Worth knowing

  • Named technicians praised: Li Guan, Sathish (Marimuthu/Sathish), Damen, Vijay (Sakthivel Vijay), Hui Yanan, Chen Dexin, Madialagan Singanathan, Xu Jie, Wang Qianjin, Yang Bing Xing, Marimuthu Sanish
  • Appointment reconfirmation by text before visit noted in positive reviews
  • Thorough floor protection during chemical wash cited in one review
  • Multi-skilled technicians sometimes unavailable: one booking assigned technician only qualified for basic servicing, not replacement or diagnostics
  • Booking coordination issues: incorrect technician dispatch, appointment rescheduled twice in one complaint, late notification (1 hour 10 mins after agreed time)

What reviews say by service

Aircon Servicing & Repair
Routine servicing praised for professionalism, timeliness, and technical competence; mixed results on complex repairs spanning multiple service types
Gas Top-Up & Chemical Cleaning
Chemical wash highly rated for thoroughness, speed, efficiency, and floor protection
Aircon Maintenance Contracts
Quarterly and tri-yearly contract pricing clearly published; routine execution praised, but coordination issues may arise with multi-job bookings
24/7 Emergency Aircon Repair
One complaint of no-show and late rescheduling on portable AC repair; limited evidence overall

How it compares

  • Rated 4.8 against a 4.52 average across the 411 aircon servicing & repair businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we scored this

How We Rank
Star rating 86
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
1060
4
11
3
6
2
3
1
47

FAQ

Do you service multi-unit homes at a discount?
Yes. Their website lists per-unit rates starting at $180 for one unit quarterly, scaling down to $15/unit (plus GST) for contracts of 11 or more units.
What does a routine aircon service include?
Reviews mention general cleaning, inspection, checking refrigerant, and sometimes compressor or filter work. Technicians offer maintenance tips during visits.
Can a single visit handle servicing, gas top-up, and replacement in one appointment?
Not reliably. One complaint noted a technician was trained only for basic servicing, not replacement or diagnostics, despite all three being booked together and confirmed the day before.
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Last updated 2026-09-15