Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-11.
Five of six reviews are one-star complaints spanning over a decade, alleging overcharging, poor follow-up on leaking units post-installation, and upselling of unnecessary work. One four-star review from 2012 stands alone. Evidence for the service tier is thin and overwhelmingly negative.
Based on limited recent reviews, so treat this as low-confidence.
Reviewers consistently praise the cleaning quality and team professionalism, noting fast turnarounds and reasonable costs. Staff give maintenance advice, work methodically (review 5 describes an assembly-line approach with three technicians), and address questions during service.
Coolman's technicians consistently arrive on time and deliver high-quality chemical cleans and repairs; Mohi, Peng, Lee and Habib are named repeatedly for professionalism and attention to detail. One customer reported dismissive, rude replies to a pricing enquiry via WhatsApp, a jarring contrast to the standard of on-site work. Prices run from $40 for general servicing to $150 for chemical overhauls; they offer gas top-ups, installations from $800, and handle recurring maintenance contracts. Most customers book them again immediately after service, suggesting strong reliability over time.
Kevin delivers exceptionally thorough deep cleaning and chemical treatments that solve mold, odor, and performance problems that standard services miss. Reviewers consistently praise his professionalism, detailed explanations, and willingness to diagnose root causes and fix problems beyond basic cleaning-many return after years or decades of service.
Last updated 2026-09-15