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Kai Leong Air-conditioning & Engrg. Pte Ltd

Updated 2026-11-15 · 2,731 reviewed · 637 listed · Scored from 52 Google reviews · How we rank ›

4.7(52) 76 composite score See reviews on Google ✓ Google-verified
Aircon Servicing & RepairGas Top-Up & Chemical CleaningAircon Installation
Kai Leong Air-conditioning & Engrg. Pte Ltd
Location
Tampines, Singapore
Services
Aircon Servicing & Repair, Gas Top-Up & Chemical Cleaning, Aircon Installation
Reviews
52
Ranking
#66 in Aircon Servicing & Repair
Best for
Homeowners wanting regular servicing from a long-standing team

Business data from Google Business Profile, checked 2026-11-15.

What do recent reviews say?

Reviewers say the admin team replies fast and the technicians arrive on time. Many customers have used Kai Leong for 15 to 25 years, and several say they keep coming back for the same crew. Cleaning after a job gets repeated praise.

Technicians are praised for explaining what they will do and why. One customer had a leak repaired after other firms failed to find it. The one 1-star review criticises installation quality, so ask about that before booking.

Praised for
  • Responsive admin and quick booking
  • Polite, professional technicians
  • Thorough servicing and clean workmanship
  • Long-term customer loyalty
Watch-outs
  • Installation quality criticised in one 1-star review
  • Leak fix needed a return visit for one customer
responsivepunctualskilled-techniciansprofessional-serviceclean-workmanshiphonest-quotesgood-after-sales-support
Best for: Homeowners wanting regular servicing from a long-standing team
Think twice if: You are buying a new installation, since one reviewer called the install quality subpar.

What are they good at?

  • Fast admin response and booking
  • Long-running customer relationships
  • Leak diagnosis and repair
  • Clean, tidy work after jobs

Worth knowing

  • Customers name technicians Rafik, Rafiq, Raf, Iba, Ruh, Iqbal and Mahid; Hao Jun handles customer service
  • Marcus handled one repair booking, which the customer said was quick
  • One customer's leak was traced to a copper chamber and sealed
  • A reviewer says the team cleans up after jobs, including drying toilets
  • Customers report a 1-year contract arrangement with one client

What reviews say by service

Aircon Servicing & Repair
Praised for thorough cleaning, clear explanations and punctual visits.
Gas Top-Up & Chemical Cleaning
A reviewer praised the chemical overhaul by the team.
Aircon Installation
One 1-star review calls installation quality subpar; other reviews praise installs.

How it compares

  • Rated 4.7 against a 4.52 average across the 427 aircon servicing & repair businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

How We Rank
Star rating 75
Review volume 75
Review recency 100
Review sentiment 68
Profile completeness 75
Verification 0

Rating breakdown

5
48
4
0
3
0
2
2
1
2

FAQ

What are the opening hours?
Google lists Mon-Fri 09:00-18:00 and Sat 09:00-13:00. Sunday is closed.

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Seven Google reviews give First Aircon Engineering a 2.6 average, with most reviews rating it one or two stars. Complaints cover rushed servicing, missed visits, and a contract that lapsed without warning. Evidence is limited.

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Caredy Air-conditioning & Electrical Services
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Caredy Air-conditioning & Electrical Services

5.0(116)✓ Google-verified

Customers with Caredy keep returning to the same two points: the work is honest and the team turns up on time. Several reviewers say they were told only what needed fixing, with no pressure to buy extras. Almost every review is five stars, with none below four. Reviewers also mention the details. Technicians explain each step, leave the area clean, and cover furniture with plastic sheets. One reviewer said a PCB and fan motor repair was chosen over replacing the whole unit. Another said the technician paid two trips to source the right part and charged only for the final fix.

Gas Top-Up & Chemical CleaningAircon Servicing & Repair

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Last updated 2026-11-15