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Fusion Air-Con & Electrical Services

Updated 2026-09-15 · 2,661 reviewed · 598 listed · Scored from 424 Google reviews · How we rank ›

4.5(424) 78 composite score See reviews on Google
Aircon Maintenance ContractsGas Top-Up & Chemical CleaningAircon InstallationAircon Servicing & Repair
Fusion Air-Con & Electrical Services
Location
Ang Mo Kio, Singapore
Services
Aircon Maintenance Contracts, Gas Top-Up & Chemical Cleaning, Aircon Installation
Reviews
424
Ranking
#178 in Aircon Maintenance Contracts
Best for
homeowners needing aircon installation with clear communication and tidy workmanship

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-11.

What do recent reviews say?

Installers consistently deliver neat, fast work with good communication and attention to detail. Named technicians like Aung, Hein Min, and Alvin are praised for professionalism. The company responds well when problems arise, as shown by their replacement of a damaged blower. However, two reviews flag rushed installations, missed access issues in the ceiling space, and undiagnosed refrigerant leaks that only surfaced later.

Most jobs complete on time and function well. When defects do occur, staff struggle with early warning signs. One reviewer waited hours past appointment time; another discovered poor workmanship only after a competing technician inspected the job months later. The pattern suggests installation quality is variable and follow-up checks can be patchy.

Recent shift: No significant recent shift. Positive reviews and complaints span recent months with similar themes; one early reviewer edited their 1-star to 5-star after company resolved a blower issue with Alvin, showing improved transparency.

Praised for
  • professional installation teams
  • skilled technicians by name
  • clear communication and follow-up
  • tidy workmanship and site cleanup
  • responsive to complaints
Watch-outs
  • late arrival and rushed installation
  • unidentified access issues at installation
  • poor refrigerant sealing leading to leaks
  • no follow-up on defects
punctualresponsiveskilled-techniciansclean-workmanshiptidy-installationprofessional-servicequick-responsegood-after-sales-supportrecurring-leakslong-wait-timeunresolved-issue
Best for: homeowners needing aircon installation with clear communication and tidy workmanship
Think twice if: families who need a thorough check of existing installations before booking service, especially for ceiling-mounted units

What are they good at?

  • named technicians with strong track records
  • on-site assessment and recommendations
  • comprehensive coverage of installation and maintenance
  • willingness to rectify past mistakes

Worth knowing

  • Technicians named: Aung, Mano, Jiean, Hein Min, Wathone, Alvin, Rothang, Shankar, and others praised individually in reviews
  • Alvin replaced a damaged blower after initial complaint, showing willingness to fix past errors
  • One installation missed an access problem with false ceiling until routine servicing
  • Refrigerant leak undiagnosed at installation surfaced after one month, requiring external contractor
  • Site assessment, furniture protection, and post-job cleanup mentioned as standard practice

What reviews say by service

Aircon Installation
Installers are fast and neat, but two reviews report missed defects: refrigerant leaks only found after a month, and access issues discovered later during servicing
Aircon Servicing & Repair
Competent technicians, though limited detail in reviews; at least one customer found installation defects during routine service that the original crew missed
Aircon Maintenance Contracts
Responsive to complaints and able to rectify problems; one customer with past maintenance issue praised local technician Alvin for replacement work
Gas Top-Up & Chemical Cleaning
Refrigerant top-up offered and performed, but one refrigerant leak after installation raised concerns about sealing quality

How it compares

  • Rated 4.5 against a 4.62 average across the 250 aircon maintenance contracts businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How we scored this

How We Rank
Star rating 67
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 75
Verification 30

Rating breakdown

5
362
4
13
3
2
2
2
1
45

FAQ

Can you install an air conditioner I bought elsewhere?
Yes. Reviews show customers who purchased units from Best Denki and other sources brought them to Fusion for professional installation.
What happens if something goes wrong after installation?
Fusion responds to complaints and has replaced faulty parts. One customer's damaged blower was replaced at no charge after the company took his complaint seriously.
Will you protect my furniture and clean up after installation?
Yes. Multiple reviews confirm the team covers furniture before work and cleans thoroughly after completion.

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Last updated 2026-09-15