Business data from Google Business Profile, checked 2026-11-15. Facts from the business's own website were fetched 2026-08-11.
Fourteen recent reviews give a 4.3 rating across 16 Google reviews. Most praise quick, tidy work and friendly staff. Older complaints cite slow replies and a disputed upsell. Evidence is limited.
Based on limited recent reviews, so treat this as low-confidence.
Long-standing customers praise Takai Yama for professional work, responsive service, and genuine trustworthiness. One aged complaint suggests occasional gaps in what service covers.
Silverback Aircon holds a 4.9 rating across 2578 Google reviews, with 97% of ratings at five stars. Recent reviewers mostly praise the crews for friendly, efficient work and thorough cleaning of units. Few reviews raise any complaint. Named technicians come up often. Muru is called knowledgeable, polite and efficient, and team 4 and team 8 both get praise for listening and going the extra mile. One reviewer mentions a customer service staff member who answered their questions well.
Reviewers keep coming back to speed and tidy work. Many say the team finishes on time, cleans units well, and gives fair prices. One recent reviewer said a new Mitsubishi system leaked within a month and that follow-up calls went unanswered. Named technicians get frequent praise. Karuppu is called a nice guy who explains faults clearly, and Hong and Bose are called fast and efficient. Mani, Pugal and Muthu also get thanks, including one review about patient service for elderly customers.
Last updated 2026-11-15