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DW Aircon Servicing Singapore

Updated 2026-09-15 · 2,661 reviewed · 598 listed · Scored from 3,326 Google reviews · How we rank ›

4.9(3326) 88 composite score See reviews on Google ✓ Google-verified Publishes prices
Aircon Maintenance ContractsCommercial & Industrial Aircon24/7 Emergency Aircon RepairAircon Servicing & RepairAircon InstallationGas Top-Up & Chemical Cleaning
DW Aircon Servicing Singapore
Location
Bukit Merah, Singapore
Services
Aircon Maintenance Contracts, Commercial & Industrial Aircon, 24/7 Emergency Aircon Repair
Reviews
3326
Ranking
#55 in Aircon Maintenance Contracts
Best for
homeowners and facilities managers wanting reliable quarterly maintenance with proven technicians

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-09-15.

What do recent reviews say?

Mazedul and the team consistently deliver fast, meticulous servicing with courteous follow-up cleanup; many customers return for ongoing contracts. Communication lapses in booking and occasional missed time slots frustrate some, though the company often recovers swiftly with thorough re-work by senior staff like Govin and Karin.

Praise centers on individual technicians' professionalism and care. Complaints cluster around office coordination delays and late arrivals rather than the actual service quality. One-time fees start at $65 for a single unit; quarterly contracts run $70–$145 depending on unit count.

Praised for
  • fast and thorough technician work
  • professional and courteous staff
  • reliable ongoing maintenance
  • strong service recovery and problem-solving
Watch-outs
  • admin communication gaps
  • late arrivals and scheduling mix-ups
  • technician tools not always provided
skilled-technicianspunctualresponsiveprofessional-serviceclean-workmanshipquick-responsetidy-installation
Best for: homeowners and facilities managers wanting reliable quarterly maintenance with proven technicians
Think twice if: booking coordination can be slow; confirm your appointment details in advance to avoid last-minute time shifts

What are they good at?

  • experienced technicians (Mazedul, Govin, Karin named repeatedly)
  • rapid turnaround and service recovery
  • transparent pricing by unit count
  • comprehensive service range (servicing, repair, installation, chemical wash)

Worth knowing

  • Mazedul is mentioned in 11 of 20 recent reviews as skilled and thorough
  • Govin and Karin also praised for expert service recovery
  • Faruk noted for patience with heavily neglected units
  • customer complaint about technician not provided with ladder and requesting toilet use
  • one instance of 40-minute late arrival and incomplete visit, later resolved with full redo
  • service includes cleanup of work area
  • operates 7 days a week

What reviews say by service

Aircon Servicing & Repair
Mazedul and team praised for fast, thorough cleaning and repair; occasional late arrivals and incomplete visits reported but resolved by management
Aircon Maintenance Contracts
customers return year after year, citing consistent quality; Murthi and Mazedul noted for clear explanations of issues found
Aircon Installation
one customer reported improperly installed flap at initial visit, corrected on return visit by senior staff
Gas Top-Up & Chemical Cleaning
chemical washing praised for thoroughness; Govin and Karin performed excellent full checks during service recovery
Commercial & Industrial Aircon
business states it offers commercial services but reviews do not clearly evidence this category
24/7 Emergency Aircon Repair
business states it offers 24/7 emergency repair but reviews do not clearly evidence this category

How it compares

  • Rated 4.9 against a 4.52 average across the 411 aircon servicing & repair businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

How We Rank
Star rating 93
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
3138
4
128
3
11
2
11
1
38

FAQ

Do you come out on weekends?
Yes, DW Aircon publishes 7-day opening hours.
What does aircon servicing cost for my 2-unit apartment?
One-time servicing for 2 units is $75; a quarterly maintenance contract is $70 per quarter, according to their website pricing.
How long does a typical visit take?
Reviewers describe Mazedul and staff as fast and efficient; one customer noted staff worked through 2 units and returned to complete a 4th unit on a follow-up visit, suggesting 30–60 minutes per visit, but exact timescales are not detailed in reviews.
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Last updated 2026-09-15