- Do I get reminded about maintenance appointments?
- Yes. The business calls customers on a quarterly basis to set up appointments for contracts, so you do not have to remember.
- Will they push me to add extra services I do not need?
- One recent customer said they advised a chemical wash only when necessary. However, three one-star reviews report technicians quoted extra gas top-ups during service visits, then resisted clarifying what was bundled in the original price. Ask for written confirmation in advance.
- How much is a chemical overhaul?
- Their website lists $150 per unit. One customer was quoted an additional $130-$180 for gas top-up on top of this; the company later said gas top-up was included, but the technician had not made this clear.