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Cool Horizon Pte Ltd

Updated 2026-11-15 · 2,731 reviewed · 637 listed · Scored from 87 Google reviews · How we rank ›

5.0(87) 90 composite score See reviews on Google ✓ Google-verified
Commercial & Industrial AirconAircon InstallationGas Top-Up & Chemical CleaningAircon Maintenance ContractsAircon Servicing & Repair
Cool Horizon Pte Ltd
Location
Serangoon, Singapore
Services
Commercial & Industrial Aircon, Aircon Installation, Gas Top-Up & Chemical Cleaning
Reviews
87
Ranking
#21 in Commercial & Industrial Aircon
Best for
Customers seeking long-term reliability and honest pricing over discount-bin rates.

Business data from Google Business Profile, checked 2026-11-15. Facts from the business's own website were fetched 2026-08-11.

What do recent reviews say?

Long-term customers return repeatedly, citing Yep, Fong, Ansari, Kelvin, and Mike by name for their knowledge and courtesy. Reviewers appreciate proactive reminders about maintenance due dates and honest pricing that reflects actual labour and materials, rather than rock-bottom rates that cut corners.

The company handles gas top-ups, chemical washes, installations, and maintenance contracts across multi-unit setups. Customers with 10+ years of loyalty and those mid-contract report the same pattern: quick turnaround, zero pushiness, and systems that stay quiet and cool long after their expected lifespan.

Praised for
  • proactive contact for scheduled service
  • experienced senior technicians
  • reliable over many years
  • professional and polite staff
  • efficient service delivery
responsiveskilled-techniciansreliable-warrantyprofessional-servicepunctualhonest-quotesclean-workmanshipgood-after-sales-supportquick-response
Best for: Customers seeking long-term reliability and honest pricing over discount-bin rates.

What are they good at?

  • named technicians with strong track records
  • proactive maintenance scheduling reminders
  • realistic pricing tied to actual labour and materials
  • 25-year operating history

Worth knowing

  • Technicians Yep, Fong, Ansari, Kelvin, and Mike named across multiple reviews
  • customers report 10+ years of repeat service
  • maintenance typically $120+ per visit (gas top-up plus vacuum cleaning)
  • handles multi-unit setups (e.g. 3 units plus 1 compressor)
  • proactive reminders sent when maintenance is due
  • business claims 25 years operating history

What reviews say by service

Aircon Maintenance Contracts
Long-term customers value proactive scheduling and realistic pricing.
Aircon Servicing & Repair
Repeated praise for skilled technicians and quick, efficient work.
Gas Top-Up & Chemical Cleaning
Customers acknowledge fair pricing for combined gas top-up and chemical wash services.
Aircon Installation
Early arrival and clean job execution noted in multiple reviews.
Commercial & Industrial Aircon
Multi-unit systems (e.g. 3 units plus compressor) successfully serviced over many years.

How it compares

  • Rated 5 against a 4.54 average across the 150 commercial & industrial aircon businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How we scored this

How We Rank
Star rating 92
Review volume 84
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
85
4
2
3
0
2
0
1
0

FAQ

Do you remind customers when maintenance is due?
Yes, reviewers note the company proactively reaches out when it is time for the next service.
What does a typical maintenance visit cost?
Reviewers report around $120+ for vacuum cleaning plus gas top-up, which includes transport, technician time, and nitrogen costs.
Can you service older air-con units?
Yes, customers report units over 12-15 years old staying functional for another 2 years after servicing and gas top-up.

Similar air conditioning contractors nearby

COLD MAX AIRCON SERVICES PTE. LTD.
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COLD MAX AIRCON SERVICES PTE. LTD.

4.9(2121)✓ Google-verified

Reviewers mention quick, tidy visits from friendly staff who explain how to look after the unit. Many say the team works fast without rushing and keeps the area clean. One reviewer says the team is consistently professional after several years of use. Customers praise the detail in chemical cleaning and servicing, including filters and internal coils. One 2-star review says technicians arrived late with no heads-up. Another reviewer shows photos of completed work, and a few say a new system was installed.

HDB & Condo Aircon SpecialistCommercial & Industrial AirconAircon Installation

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Last updated 2026-11-15