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Chan Brothers Aircon

Updated 2026-09-15 · 2,661 reviewed · 598 listed · Scored from 713 Google reviews · How we rank ›

4.8(713) 78 composite score See reviews on Google ✓ Google-verified
Aircon Maintenance Contracts24/7 Emergency Aircon RepairAircon Servicing & RepairGas Top-Up & Chemical CleaningAircon Installation
Chan Brothers Aircon
Location
Woodlands, Singapore
Services
Aircon Maintenance Contracts, 24/7 Emergency Aircon Repair, Aircon Servicing & Repair
Reviews
713
Ranking
#126 in Aircon Maintenance Contracts
Best for
homeowners needing routine servicing and gas top-ups with named, reliable technicians.

Business data from Google Business Profile, checked 2026-09-15.

What do recent reviews say?

Chan Brothers delivers strong service when technicians like Kun, John, and Elvin handle the job, arriving on time and diagnosing issues thoroughly. Work quality is usually good, staff are warm and communicative, and customers get appointment reminders. However, a long-term customer downgraded from five stars after re-piping with untidy workmanship, leaks within an hour, and pushy upselling damaged their trust after five years of quarterly visits.

The gap between technician skill and installation quality raises concern. Most reviews praise servicing; fewer speak to larger jobs. When installations go wrong, they go badly (poor protection of furniture, high mess, moisture issues, system leaks). Staff turnover or inconsistency may explain the sharp contrast between devoted fans and one high-profile burnout.

Praised for
  • skilled technicians (John, Kun, Elvin, Edwin, Thu)
  • punctual and professional service
  • polite and friendly staff
  • good follow-up and appointment reminders
  • thorough inspection and diagnostics
Watch-outs
  • recent service quality decline
  • rushed work and poor workmanship
  • aggressive upselling by sales team
  • messy installation with leaks within hours
  • high pricing
  • lack of customer care and trust
skilled-technicianspunctualresponsiveprofessional-servicepoor-communicationquick-responseunresolved-issuepushy-upsellingrecurring-leaksoverpriced
Best for: homeowners needing routine servicing and gas top-ups with named, reliable technicians.
Think twice if: major work like re-piping or new installations where recent quality concerns and workmanship inconsistency have hurt customer trust.

What are they good at?

  • named technicians with strong reputations (Kun, John, Elvin)
  • punctual scheduling and appointment reminders
  • thorough diagnostics and professional manner
  • decade-long track record

Worth knowing

  • Named technicians praised: Kun (John), Elvin, Edwin, Thu; known for responsiveness and thoroughness
  • Long-term customer downgrade: re-piping job leaked within one hour, moisture on trunking within two weeks
  • Recent installation noted: poor protection of furniture, messy work, aggressive upselling during quote
  • Appointment reminders sent to customers on servicing schedule
  • One reviewer mentioned help sourcing reliable remote control models

What reviews say by service

Aircon Servicing & Repair
Strong praise for routine servicing by named technicians; thorough inspection, on-time arrival, and professional manner consistent
Aircon Installation
Installation quality variable; recent re-piping caused leaks within one hour and moisture issues, with poor workmanship and lack of care
Gas Top-Up & Chemical Cleaning
Gas top-ups handled competently; technicians conduct diagnostics and advise on monitoring before larger work
24/7 Emergency Aircon Repair
Emergency repairs praised for quick response and skilled troubleshooting by named technicians
Aircon Maintenance Contracts
Long-term maintenance contracts work well when technicians deliver; one 5-year customer cancelled due to recent decline in quality

How it compares

  • Rated 4.8 against a 4.52 average across the 411 aircon servicing & repair businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

How We Rank
Star rating 86
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 75
Verification 0

Rating breakdown

5
660
4
13
3
3
2
5
1
32

FAQ

Do you send appointment reminders?
Yes. Customers on servicing contracts receive timely reminders for their scheduled maintenance dates.
Who are the best technicians to ask for?
Customers consistently praise Kun (also called John), Elvin, and the team that includes Edwin and Thu for thorough work and friendly service.
How fast can you come out for emergency repairs?
The reviews do not specify emergency response times, though customers mention quick diagnosis and resolution of problems.

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Last updated 2026-09-15