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Airple

Updated 2026-09-15 · 2,661 reviewed · 598 listed · Scored from 642 Google reviews · How we rank ›

4.9(642) 90 composite score See reviews on Google ✓ Google-verified Publishes prices
Aircon Maintenance ContractsCommercial & Industrial AirconAircon Servicing & RepairGas Top-Up & Chemical CleaningAircon InstallationHDB & Condo Aircon Specialist
Airple
Location
Yishun, Singapore
Services
Aircon Maintenance Contracts, Commercial & Industrial Aircon, Aircon Servicing & Repair
Reviews
642
Ranking
#40 in Aircon Maintenance Contracts
Best for
homeowners and businesses willing to pay for reliable, responsive service with transparent diagnostics

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-11.

What do recent reviews say?

Airple's team delivers reliable, clean service with hands-on follow-up. Summer in admin and technicians like Vincent, Moshiur, Saidul, and others earn regular praise for responsiveness, technical skill, and going beyond basic work. Their app helps customers track jobs and invoices. Two downsides: technicians occasionally arrive 30-45 minutes late, and one reviewer noted towel practices during chemical work could be tidier.

Installation and servicing are strengths. Customers often mention paying more than competing quotes but feeling the extra cost justified by the response time, transparency (no hidden charges, honest about what units need), and installer care with cleanup. Summer's late-night availability and detailed explanations impressed multiple reviewers. Booking and follow-up feel organized.

Praised for
  • named technicians consistently mentioned positively
  • professional and efficient work
  • responsive customer service
  • clean workmanship
  • honest diagnostics and advice
  • own app for easy tracking
Watch-outs
  • scheduling delays and late arrivals
  • towel/hygiene practices during service
responsiveskilled-techniciansprofessional-serviceclean-workmanshiphonest-quotesquick-responsetidy-installationlong-wait-time
Best for: homeowners and businesses willing to pay for reliable, responsive service with transparent diagnostics
Think twice if: scheduling sometimes slips, technicians arriving 30-45 minutes late; hygiene practices during chemical work could be refined

What are they good at?

  • responsive after-hours support via app and messaging
  • named technicians with strong repeat praise
  • transparent diagnostics and no hidden costs
  • own app tracks jobs, photos, and service history

Worth knowing

  • Named technicians Vincent, Summer (admin), Saidul, Moshiur, Manik, Koko, Masud, and Prosenjit all praised across recent reviews
  • Summer responds to after-hours inquiries within minutes with detailed explanations
  • Technicians clean work areas without being asked
  • Honest about when units need chemical overhaul instead of basic service
  • App sends arrival notifications, stores invoices, service records, and photos
  • HDB-registered and BCA-trained

What reviews say by service

Aircon Installation
Installation praised for professionalism, cleanliness, transparency, and cleanup; one reviewer chose Airple despite higher quotes
Aircon Servicing & Repair
Regular servicing described as fast, efficient, and clean; technicians honest about when upgrade to chemical overhaul needed
Gas Top-Up & Chemical Cleaning
Chemical and pressure work effective; one reviewer noted scheduling delays and minor hygiene concern with towel practice
Aircon Maintenance Contracts
Contract pricing listed; no detailed review feedback on maintenance contracts specifically

How it compares

  • Rated 4.9 against a 4.52 average across the 411 aircon servicing & repair businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How we scored this

How We Rank
Star rating 92
Review volume 100
Review recency 100
Review sentiment 72
Profile completeness 100
Verification 30

Rating breakdown

5
598
4
29
3
0
2
1
1
14

FAQ

Can I book service outside business hours?
Summer (admin) responds to messages late evening and within minutes. Exact emergency availability not stated in reviews, but evening availability is confirmed.
Will I know when the team is arriving?
Their app sends arrival notifications so you can track the team on the way. Invoices, service photos, and records are accessible in the app.
What should I do if my aircon smells after basic cleaning?
Technicians like Moshiur are upfront about recommending chemical overhaul if basic chemical wash won't fully remove odours. This upgrade costs more but solves persistent smell issues.

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Last updated 2026-09-15