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Acool Master Pte. Ltd

Updated 2026-09-15 · 2,661 reviewed · 598 listed · Scored from 19 Google reviews · How we rank ›

4.8(19) 75 composite score See reviews on Google ✓ Google-verified
24/7 Emergency Aircon RepairGas Top-Up & Chemical CleaningAircon InstallationAircon Servicing & Repair
Acool Master Pte. Ltd
Services
24/7 Emergency Aircon Repair, Gas Top-Up & Chemical Cleaning, Aircon Installation
Reviews
19
Ranking
#56 in 24/7 Emergency Aircon Repair
Best for
Homeowners needing reliable servicing of multiple units with photo documentation and honest cost advice.

Business data from Google Business Profile, checked 2026-09-15. Facts from the business's own website were fetched 2026-08-11.

What do recent reviews say?

Reviewers consistently report fast, thorough servicing with clean results and honest communication from named technicians like Alvin, A Wei, Roy, and Tommy. One complaint about equipment damage was not resolved to the customer's satisfaction, though the bulk of feedback highlights tidy work, before-and-after photos, and fair pricing rarely seen elsewhere.

Most customers engage them repeatedly for multi-unit servicing or sign maintenance contracts after first visits. Punctuality and responsiveness are hallmarks, alongside willingness to explain thermostat issues and energy-saving tips on site.

Praised for
  • punctual and efficient service
  • thorough cleaning and maintenance
  • friendly and professional technicians
  • honest pricing and advice
  • good after-sales support and documentation
Watch-outs
  • technician damage to unit during service
punctualresponsivefair-pricingskilled-techniciansclean-workmanshipprofessional-servicequick-responsetidy-installationhonest-quotesgood-after-sales-support
Best for: Homeowners needing reliable servicing of multiple units with photo documentation and honest cost advice.
Think twice if: One past customer reported technician damage during service and dissatisfaction with how feedback was handled.

What are they good at?

  • named technicians with repeat customer loyalty
  • delivers before-and-after photos and service videos
  • prompt on-time arrival and tidy workmanship
  • clear explanation of faults and energy-saving advice

Worth knowing

  • Named technicians Alvin, A Wei, Roy, Tommy consistently praised for punctuality and professionalism
  • Staff send before-and-after photos and service videos to customers
  • A Wei noted for prompt call and message response, tidy work area after servicing
  • Technicians explain thermostat faults on-site and compare old vs. new components
  • Customers report engaging company for multi-unit servicing and signing maintenance contracts after first visit

What reviews say by service

Aircon Servicing & Repair
Thorough cleaning, prompt arrival, and honest advice on faults; one report of unresolved equipment damage during service.
Gas Top-Up & Chemical Cleaning
Chemical washing and gas top-up included in service checks, customers confirm air flow improvement.

How it compares

  • Rated 4.8 against a 4.54 average across the 108 24/7 emergency aircon repair businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How we scored this

How We Rank
Star rating 75
Review volume 56
Review recency 100
Review sentiment 75
Profile completeness 75
Verification 30

Rating breakdown

5
18
4
0
3
0
2
0
1
1

FAQ

Do they send photos of the work?
Yes, customers report receiving before-and-after photos of cleaning and service videos on request.
Are specific technicians available for repeat jobs?
Customers specifically request and praise technicians like A Wei, Alvin, and Roy, suggesting continuity is possible.
What should I expect during a typical service visit?
Staff explain any issues found (e.g., thermostat faults), check gas levels, clean filters thoroughly, and may offer energy-saving tips. Visits are typically on schedule.
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Last updated 2026-09-15