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AC HUB Pte Ltd & City Ice Air Conditioning

Updated 2026-11-15 · 2,731 reviewed · 637 listed · Scored from 559 Google reviews · How we rank ›

4.9(559) 89 composite score See reviews on Google ✓ Google-verified Publishes prices
Aircon Servicing & RepairCommercial & Industrial AirconAircon InstallationAircon Maintenance ContractsGas Top-Up & Chemical Cleaning
AC HUB Pte Ltd & City Ice Air Conditioning
Location
Serangoon, Singapore
Services
Aircon Servicing & Repair, Commercial & Industrial Aircon, Aircon Installation
Reviews
559
Ranking
#32 in Aircon Servicing & Repair
Best for
homeowners and businesses needing punctual, skilled servicing and maintenance contracts

Business data from Google Business Profile, checked 2026-11-15. Facts from the business's own website were fetched 2026-08-11.

What do recent reviews say?

Reviewers consistently praise punctuality, technical skill, and the thoroughness of work, with multiple mentions of technician Arif's professionalism and 15 years of experience. Two older reviews flag significant issues: incomplete installation work and poor after-sales support on warranty claims, alongside one report of a late arrival and unresponsive phone lines.

The business installs residential multi-zone systems and provides general servicing with chemical cleaning and gas top-up. Their website lists branded systems from Mitsubishi and Daikin at prices ranging $2,220–$4,465, and they promote an annual membership for regular maintenance. Staff like Arif and Lu earn repeated praise for efficiency and customer care.

Recent shift: Two one-star reviews (one month ago and two months ago) stand out against 97% five-star rating. The one-month-old review flags persistent issues with warranty coordination and follow-up communication, suggesting systemic weakness in after-sales support that may not have been resolved. The two-month-old complaint about late arrival and unresponsive phone lines is older but still relatively recent.

Praised for
  • punctual and reliable
  • skilled technicians (especially Arif)
  • thorough, detailed work
  • professional and courteous staff
  • good pricing and membership options
Watch-outs
  • poor warranty follow-up and communication
  • late arrival and unresponsive customer service
  • installation defects (short piping)
punctualresponsiveskilled-techniciansprofessional-servicehonest-quotesclean-workmanshippoor-communicationunresolved-issue
Best for: homeowners and businesses needing punctual, skilled servicing and maintenance contracts
Think twice if: warranty follow-up and after-sales communication have been weak in past cases; confirm responsiveness before engaging

What are they good at?

  • Named skilled technician with 15+ years experience
  • Punctual, thorough chemical cleaning and servicing
  • Annual membership for maintenance
  • Multi-zone commercial VRF systems

Worth knowing

  • Technician Arif named repeatedly for professionalism and 15 years aircon experience
  • Team leader Hasan, assistants Billa and Aiken also praised for installation
  • Technician Lu also mentioned positively
  • Annual membership available for servicing
  • One review noted installation piping cut too short and poor warranty coordination
  • One review reported 1+ hour late arrival and unresponsive phone lines

What reviews say by service

Aircon Installation
Praised for neatness and cover-up; one case of short piping and defective fan motor not managed well under warranty
Aircon Servicing & Repair
Highly rated for thoroughness, punctuality, and technician skill; general service prices described as reasonable
Aircon Maintenance Contracts
Annual membership recommended by reviewers; office follows up on appointments
Gas Top-Up & Chemical Cleaning
Chemical cleaning described as thorough and detailed; Foam Jet Clean listed on website
Commercial & Industrial Aircon
Multi-zone VRF systems offered; limited review detail on commercial work

How it compares

  • Rated 4.9 against a 4.52 average across the 427 aircon servicing & repair businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How we scored this

How We Rank
Star rating 92
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
542
4
3
3
1
2
1
1
12

FAQ

Do you offer an annual maintenance contract?
Yes. Their website and reviews mention an annual membership for general servicing; reviewers recommend it for regular upkeep.
What brands do you install?
Mitsubishi Heavy Industries, Mitsubishi Electric, and Daikin systems. Their website lists specific models and prices ranging $2,220–$4,465.
Are your technicians available for single appointments?
Yes. One reviewer noted technician Arif arrived alone and handled the job professionally, though the business sometimes sends pairs.
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Last updated 2026-11-15